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Service Associate JOB DESCRIPTION JOB TITLE: Service Associate 6/04 DEPARTMENT: WORKSITE: Indoor Air Professionals REPORTS TO: Operations Manager FLSA STATUS: Non-Exempt EEO CODE: 7 SUMMARY Responsible for assisting the supervisor in cleaning, sanitizing, and reconditioning of commercial and residential HVAC systems. The Service Assocate is also responsible for the maintenance of the equipment owned by Indoor Air Professionals, the proper care of the equipment and facilities of the clients in addition to friendly and courteous behavior. The Service Associate is responsible for completing the work in a timely fashion while adhearing to the quality standards of Indoor Air Professionals all times. ESSENTIAL FUNCTIONS Describe the required functions and responsibilities of this position. 1. Fully understand the operation and maintenance of all equipment. 2. Understand operation and configuration of HVAC systems. 3. Clean HVAC systems using established procedures. 4. Quality control inspection using light source and mirror. 5. Explain cleaning process to customers while providing superior customer service. 6. Complete necessary paperwork and forms. 7. Loading/unloading, set up/tear down, clean up of equipment and jobsite. 8. Retrieve daily work schedule using the voice mail system. OTHER JOB DUTIES/REQUIREMENTS 1. Must display a friendly attitude to IAP customers and internal team members. 2. Ability to work independently when necessary. 3. Must be self-motivated, hard working and dedicated individual. 4. Participate in IAP team meetings. 5. Assisting crew leader in any other aspects of job not already stated. 6. Arrival at work on time and well prepared (dress, tools, positive attitude). 7. Excellent organizational skills and be mechanically included. 8. Other duties as required by management. For more complete job description and requirements Click Here.

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